Politika privatnosti Privacy Policy
Last updated: July 2026
1. General information
This Privacy Policy explains how Grafikart.hr collects, uses, and protects personal data when you visit our website.
Website owner:
Grafikart.hr
Grafikart, Ruđera Boškovića 4, 23000 Zadar
OIB: 92198197624
Email: bono@grafikart.hr
We respect your privacy and process personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Croatian data protection laws.
2. What data we collect
We may collect the following types of information:
Website usage data:
- IP address
- browser type and version
- device information
- operating system
- date and time of access
- pages visited
- technical information necessary for website operation
This information may be automatically collected by our hosting provider and server infrastructure.
Contact information: When you contact us, we may collect:
- name
- email address
- phone number (if provided)
- information contained in your message
- project details you submit
Booking information: If you schedule an appointment through our booking system, we may process:
- name
- email address
- appointment details
- information necessary to arrange the meeting
3. How we use your data
We use collected information for:
- responding to inquiries
- preparing and managing projects
- scheduling meetings
- providing requested services
- maintaining website security
- improving website functionality
- preventing misuse or attacks
We do not sell, rent, or trade personal data.
4. Hosting and technical services
Our website is hosted by: TotoHost
Our hosting provider may automatically process technical information such as IP addresses, server logs, and security-related data in order to provide hosting services via cPanel and maintain system stability.
5. Cookies and analytics
Our website may use technically necessary cookies required for proper operation. If analytics services are enabled, they may collect information such as visitor numbers, page views, device information, and approximate location based on IP address.
Analytics data is used only to understand website performance and improve our services. You can control or delete cookies through your browser settings.
6. Third-party services
We may use external services necessary for website functionality, such as:
- booking/calendar services
- hosting services (TotoHost / cPanel)
- email services
These providers may process personal data according to their own privacy policies. We recommend reviewing the privacy policies of these third-party providers.
7. Legal basis for processing
We process personal data based on:
- Legitimate interest: operating and securing our website and responding to business inquiries.
- Contractual necessity: when processing is required to provide requested services.
- Consent: where consent is required, such as optional cookies or analytics.
8. Data retention
We keep personal data only for as long as necessary for the purpose it was collected. Business communication and project-related information may be stored for the duration required by legal obligations or legitimate business needs. Technical server logs are usually retained for a limited period by our hosting provider.
9. Your rights
Under GDPR, you have the right to:
- request access to your personal data
- request correction of inaccurate data
- request deletion of your data
- restrict processing
- object to certain processing activities
- request data portability where applicable
- withdraw consent where processing is based on consent
To exercise your rights, contact us at: info@grafikart.hr
You also have the right to lodge a complaint with the Croatian Personal Data Protection Agency (AZOP).
10. Data security
We take reasonable technical and organisational measures to protect personal data from unauthorized access, loss, misuse, or disclosure. However, no online transmission or storage method can be guaranteed to be completely secure.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date.
12. Contact
For questions regarding this Privacy Policy or personal data processing, contact:
Grafikart.hr
Email: bono@grafikart.hr
Address: Ulica Ruđera Boškovića 4, 23000 Zadar